Privacy Policy

TomFigures.com (hereinafter referred to as the “Site”) deeply recognizes the importance of personal information and believes that the protection of personal information is a fundamental principle of our business and a social responsibility. In order to provide safe, secure, and reliable services to our customers, we have established the following privacy policy and are committed to protecting your personal information.

Article 1: Definition of Personal Information

“Personal Information” in this Privacy Policy means information about a living individual as defined in the Act on the Protection of Personal Information, which can identify the specific individual by name, date of birth, or other descriptions contained in such information, or information that can be easily cross-referenced with other information to identify the specific individual.

Article 2: Collection of Personal Information

We may collect your personal information when you use the Site. We collect this information lawfully and fairly, and do not collect it through deception or other improper means. The types of personal information we collect include, but are not limited to:

  • Name
  • Date of birth
  • Address
  • Telephone number
  • Email address
  • Credit card information
  • Bank account information
  • Driver’s license number
  • Passport number
  • Information regarding your transaction history on our services and settlement
  • Information you provide when you contact us through inquiry forms, etc.

Article 3: Purposes of Use of Personal Information

The purposes for which we use your personal information are as follows:

  • To provide and operate our services
  • To respond to inquiries from users
  • To send emails with information on new features, updates, campaigns, and other services provided by the Site
  • For necessary contact in case of maintenance, important notices, etc.
  • To identify users who violate the Terms of Use or who intend to use the service for fraudulent or unjust purposes, and to refuse their use
  • To allow users to view, change, or delete their own registered information, and to view their usage status
  • To bill users for paid services
  • Purposes incidental to the above purposes of use

Article 4: Change of Purpose of Use

We may change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the one before the change. If the purpose of use is changed, we will notify the user or publicly announce the changed purpose on this Site.

Article 5: Provision of Personal Information to Third Parties

We will not provide personal information to third parties without the prior consent of the user, except in cases based on laws and regulations, or when it is necessary for the protection of human life, body, or property and it is difficult to obtain the consent of the person.

Article 6: Disclosure of Personal Information

When we are requested to disclose personal information by the individual, we will disclose it without delay. However, if disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose, we will notify you without delay:

  • When there is a risk of harm to the life, body, property, or other rights or interests of the person or a third party
  • When there is a risk of significant hindrance to the proper implementation of our business
  • When it would violate other laws and regulations

Article 7: Correction and Deletion of Personal Information

If a user’s personal information held by the Site is incorrect, the user can request correction, addition, or deletion of the personal information by following the procedures specified by us. If we receive such a request and deem it necessary to respond, we will correct, add, or delete the personal information without delay.

Article 8: Suspension of Use of Personal Information

If we are requested by a user to suspend or delete the use of their personal information because it is being handled beyond the scope of the purpose of use or because it was obtained by wrongful means, we will conduct the necessary investigation without delay. Based on the results, we will suspend the use of the personal information and notify the user. However, if suspending the use of personal information involves high costs or is otherwise difficult, and alternative measures necessary to protect the user’s rights and interests can be taken, we will take such alternative measures.

Article 9: Use of Cookies

Our services may use cookies to improve the user experience and provide personalized services. Users can choose to refuse cookies by setting their browser. However, please note that if you refuse cookies, you may not be able to use some functions of our services.

Article 10: Use of SSL

To ensure security, this Site uses SSL (Secure Socket Layer) technology to protect personal information. By using a browser that supports security features, personal information such as name, address, and telephone number entered by users is automatically encrypted.

Article 11: Access Analysis Tools

This Site uses Google Analytics, an access analysis tool provided by Google. Google Analytics uses cookies to collect traffic data. This traffic data is collected anonymously and does not personally identify you.

Article 12: Revision of Privacy Policy

This Privacy Policy may be revised as necessary. In the event of a revision, we will notify you by displaying the revised policy on this Site or by other appropriate means.

Article 13: Contact for Inquiries

For inquiries regarding this Privacy Policy, please contact us using the inquiry form provided on the Site.

Article 14: Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of Japan. Any disputes concerning this Privacy Policy shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of our head office.